Remain Calm

First, remain calm. Passengers are more important than vehicles, so make sure to check if any injuries have occurred. Get help as soon as you can and request medical assistance if needed.

Report

Report accident to the police. Do not leave the accident scene before the police arrive. If there were any witnesses to the accident, record their names and phone numbers. Never admit fault at the scene, even if you think you’re to blame.

Get All Of The Info

Record the names, addresses, driver’s license numbers, phone numbers, and insurance companies of the individuals involved in the accident. Also, make sure to write down the license plate numbers of the vehicles involved.

Take Pictures

Utilize your cell phone to take pictures of the accident scene and the vehicles involved. Take pictures of the entire vehicle from several different angles. Then take close-up shots of the damages resulting from the accident. Make sure you photograph the vehicles' license plates and any debris. Take pictures from all angles and your surroundings.

CNI Is In Your Corner

If you’re contacted by an attorney or insurance representative, refer those individuals to your Cornerstone Claims Adjuster.

CNI Claims Line

Call our CNI Claims line and report the accident: 877-426-4252. It's best to report every accident, even if it was minor or someone else's fault. Whether you have all the facts, or just a few, that's ok. Our first priority is to help mend the situation for our drivers as quickly as we can.

Download The CNI Mobile App

What To Expect

After You File Your Claim

After your claim has been submitted, a member of our Claims Team will review it and promptly assign an experienced adjuster to assess the damage.
Within 24 hours of your claim filing, be prepared for our adjuster to contact you.
We promise to resolve your claim quickly and provide satisfactory service every step of the way.

In Your Corner For Life

Auto Claims

From Fender Benders To Serious Accidents, We Can Deliver The Relief You Deserve In Record Time

Auto Accident Etiquette

Remain Calm

Report

Get All Of The Info

Take Pictures

CNI Is In Your Corner

CNI Claims Line

In Your Corner For Life

File An Auto Claim

Filing a claim with our policyholder app is quick and easy. With just a few simple steps, you can start getting your claim processed and on its way to being resolved.

What To Expect

After You File Your Claim

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